Frequently asked questions
Everything about selling, settlement, security and card codes.
Once you submit the card code, verification usually takes 5–10 minutes.
The card number and PIN, or a clear photo of a physical card.
By region: Alipay / WeChat / bank transfer in China, UPI in India, and more.
The platform average is 83 seconds.
Against the live market rate. A quote is locked for 30 minutes.
Only the risk and verification team can see it.
You get the verification screenshot and can appeal within 24 hours.
Issuing region, face value and market demand all matter.
US, Europe, UK, Japan and Hong Kong cards across 100+ brands.
Individual buyback trades do not come with an invoice, but an electronic receipt is available from an agent after settlement.
No matching question.
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